Terms and Conditions of Use
OrionTur invites you to visit its Portal and provides you with the Terms and Conditions of Use that govern its proper usage. This Portal is controlled and operated by OrionTur, a Brazilian company duly registered under the laws of Brazil.
The content has been developed to serve current and potential customers. The aim is to provide relevant information to them and the general public, presenting an institutional overview of the company. Only individuals or legal entities capable of entering into binding agreements, in full compliance with Brazilian law and other applicable international regulations, may purchase services and products advertised on the OrionTur website.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY, AS WELL AS ANY OTHER NOTICES THAT MAY APPEAR ON OTHER PAGES OF OUR WEBSITE. BY ACCESSING IT, YOU AGREE TO THESE TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE, DO NOT ACCESS THIS WEBSITE OR ANY OF ITS PAGES.
Information
OrionTur is always committed to keeping all information on its website up to date and complete, striving to correct any inaccuracies or omissions. However, it does not assume responsibility for the use, application, or processing of such information by third parties in a manner inconsistent with the original nature and purpose provided. We do not provide any express or implied warranties about the operation and content, and it is entirely your responsibility to use this material.
Any material, information, or ideas that you transmit or submit to this website, except for personal data information or information protected by applicable laws, will be treated as non-confidential and non-proprietary, and may be disclosed or used by OrionTur or its affiliates, including for the development, manufacturing, and marketing of products.
It is expressly prohibited to post or transmit any unlawful, threatening, defamatory, libelous, obscene, scandalous, pornographic, or profane material on this website that may give rise to any civil or criminal liability under the law.
The information contained on this website may be updated or modified periodically; therefore, it should not be interpreted as definitive.
Visitor Privacy
OrionTur has an explicit policy regarding online privacy. All user information is subject to the treatment referred to in such policy. Learn more by consulting the Privacy Policy. This document is part of these Terms and Conditions of Use and should be read carefully before accepting and using our website.
Intellectual Property
This website contains texts, photographs, images, logos, and sounds protected by intellectual property rights, owned by OrionTur or licensed by their respective owners. By accessing the website, the user declares that they will respect the intellectual property rights, trademarks registered by OrionTur, and those belonging to third parties.
The company reaffirms respect for copyright on articles and news, including reproduced photographic works. The disclosure of images of individuals – whose photos may be reproduced on this website – is for purely informational purposes, considering the public nature of the events where such photographs were taken.
The photos and images used on this website may not reflect their original size or the current situation of the depicted scenery; they are merely illustrative. When they depict facades or shop windows, the user should not consider any product or price that may be present in them as valid or accurate, as the photos may become outdated.
Reproduction of the website’s content – texts, figures, and graphics – is prohibited, except with prior written authorization from OrionTur. The user assumes all responsibility, whether civil or criminal, for the improper use of information, texts, graphics, trademarks, works, and any intellectual or industrial property rights of this website.
If, for any reason, you believe that any right is being infringed, whether related to texts, articles, news, photographs, or any other work reproduced on the website, please send a detailed message, including your name and contact number, to the OrionTur Information Security team via email at [email protected], and we will respond directly.
The act of removing any content from our website due to receiving a complaint related to an article, news, photograph, or other work reproduced here should always be understood as a demonstration of our intention to avoid conflicts on this matter, and never as an acknowledgment of any infringement on our part of a third party’s rights.
User Registration, Password, and Security
In order for users to enjoy the benefits provided by OrionTur through the website, prior registration may be required in some cases. In this regard, the user agrees to: (i) provide true, accurate, current, and complete information about themselves when requested in the specific form for accessing the website; and (ii) promptly maintain and update such registration information, keeping it true, accurate, current, and complete.
If any information provided by the user is false, incorrect, outdated, or incomplete, or if OrionTur has reasonable grounds to suspect its truthfulness, it shall have the right to immediately suspend or cancel the user’s registration account, without prior notice, and refuse any present or future use of the service, or any part thereof.
It is the user’s responsibility to provide the email address to be used for their identification on our website and to create a password, being entirely responsible for its confidentiality and ensuring its security. The password can be changed at any time. By becoming a registered user, you will be able to use all the features of the website responsibly. In case of problems or questions, please contact us via email at [email protected].
The user agrees to:
Immediately notify OrionTur of any unauthorized use of their login on the website or any breach of security within their knowledge;
Not leave their personal registration open on the computer after logging in with their email address and password on the website, thus avoiding unauthorized use by third parties;
Respecting user privacy is part of OrionTur’s policy. Therefore, the website will not disclose users’ private information without prior authorization, except as expressly provided in the Privacy Policy or unless OrionTur is required to do so by court order or by law.
The user expressly authorizes OrionTur, or anyone designated by it, to use or disclose registration information and information about website usage for commercial purposes, including marketing, as established in these terms and conditions. OrionTur is also authorized to communicate with the user through new electronic means such as SMS and mobile phone calls, as well as through the Customer Relationship Center and physical correspondence, although the main form of communication will be via email and the website.
OrionTur does not request passwords, credit card information, or other banking data from its customers via email. Therefore, if you receive an email with such content, please do not respond, disregard it, and attach it to another email addressed to the OrionTur Information Security team (email: [email protected]). OrionTur actively combats electronic fraud and relies on the awareness of its customers and users to practice safe browsing on the Internet.
Receipt of Voucher (Ticket and Services)
Within 2 (two) days prior to the start date of the trip, the user who made an online purchase will receive the voucher for boarding in their email. If, due to any inconvenience, you do not receive it in your inbox, the voucher can be accessed through the “My Purchases” link on the website, or you can contact our customer service team by phone at |91|98435-2273.
Report any Failures to Us
OrionTur requests that usersreport any website failures, contributing to the correction and improvement of service quality. If you locate any errors, please copy and send them via email to [email protected].
Features for Better Navigation
This website (www.oriontur.com.br) is best viewed at 1024 x 768 pixels and is compatible with Internet Explorer 7.0 or higher, Mozilla, Google Chrome, Safari 5.1 or higher, and Opera browsers. If any window does not open in your browser, please disable the pop-up blocker.
Use of the Portal and Its Links
Under no circumstances will OrionTur be responsible for:
Services, products, content, policies, and privacy practices adopted by third parties that have links published on its website;
Acts performed by users based on information obtained on the website and from third-party links;
Third-party information provided on the website (qualitative data about hotels, flight schedules, changes in itineraries, values, or content that are solely the responsibility of suppliers and/or partners);
Direct, indirect, incidental, punitive, or other damages (loss of profits, revenue, or information) arising from access or inability to access this website, subsites, or linked sites, even if advised of the possibility of such damages.
User Responsibilities
It is the user’s responsibility to:
Provide internet access and an email address for receiving emails, bearing all costs charged by third parties for the provision of the service;
Have the necessary equipment to connect to the internet, including, but not limited to, a computer and a modem, and to register on the website, being responsible for the accuracy and truthfulness of the information provided and for safeguarding their access password;
Use updated antivirus and firewall tools to maintain the security of their computer environment, contributing to the prevention of electronic risks.
Modifications to these Terms and Conditions
OrionTur may modify these Terms and Conditions of Use at any time. By browsing this website, you agree to be bound by the current terms and conditions, and it is your responsibility to review the Terms and Conditions of Use each time you visit the site.
General Provisions
This instrument constitutes the entire agreement between the parties, prevailing over any previous understandings. Notifications must be made in writing, by registered mail with return receipt.
Applicable Law and Jurisdiction
The Terms and Conditions of Use are governed by the laws of the Federative Republic of Brazil. The text shall be interpreted in the Portuguese language. Users of the OrionTur website submit to the Central Court of the District of Santo André, State of São Paulo.
Payment Methods
Credit card: The procedure is carried out in a secure environment (SSL) and through automatic processing. All provided data is encrypted and sent directly to the credit card administrator. This payment method allows for installment purchases, depending on the package value and the conditions offered on the website daily. Installment options are valid for individuals only, while legal entities must make full payment. The interest rate on installment purchases and the minimum installment amounts may be changed without prior notice.
The information entered in your registration is subject to confirmation after any purchase you make on the OrionTur website. If there is any inconsistency in the provided data, OrionTur reserves the right to contact you for additional information or to cancel the purchase.
Bank transfer: Payment can be made via bank transfer by following the instructions provided during the checkout process. It is important to send the payment receipt to OrionTur to expedite transaction confirmation.
Bank slip (boleto bancário): The bank slip is generated after completing the purchase and can be paid at any bank branch, lottery house, or through online banking, depending on the available options. The due date is indicated on the slip itself.
Other payment methods may be made available by OrionTur, according to current policies and conditions.